This section covers the terms and conditions, based upon which Novamind sells and supplies products listed on the Novamind website, to you.
Before confirming your order, please assure the following:
Once you place an order for any medical products listed on the Novamind website, you legally agree to these conditions. In case you do not accept the terms, you'll be unable to finalize the purchase. The terms may go through some modifications at times, may be updated or even amended; at such times, they will be posted on the website immediately.
By using this website, you agree that for long-distance communication, the use of email or any other electronic communications is allowed. You also agree that all electronic documentation provided to you by us, which includes but is not limited to contracts, information, notices, and any other communications, complies with any legal requirement as per which communication is in writing.
We will make necessary communication via email, or by providing your information through posting notices on the Novamind website.
The Novamind website is for purchasers and users around the world.
Products may be subject to the import duties and/or additional taxes, fees or expenses incurred to comply with foreign regulatory requirements or laws that are specific to every country. For all payments of any such duties, fees and/or expenses, taxes, in addition to our price, while including VAT as well as the cost of delivery, the responsibility will be of the recipient.
Take note that Novamind carries no control over those additional charges and can also not predict their amount. Before placing an order, please contact your local taxation authority or customs office for further information. Be advised that product are shipped internationally, all cross-border shipments may be subject to the opening and inspection by the customs authorities. Also know that you need to comply with all the applicable laws and regulations of that destination country to which Products are being sent. Novamind will not be held liable for a breach by any of the second parties of any such laws.
When you will be registering on Novamind, you need to select a username and password. You will be responsible for all actions taken under this username and password. By registering on the Novamind website, you agree to the following:
To be eligible to buy medical products on the Novamind website and also lawfully enter into as well as form a contract with us, you are required to:
Every single brand name that you come across in the website or our catalogue is trademark and belongs to its respective companies only.
All prices of medical products are listed on the Novamind website. Delivery of medical products is free of cost in cases of all orders with $400 or more value. Unless stated otherwise, quoted prices will exclude VAT as well as delivery charges, while both will be added to the total amount due from you at the current rate, at the purchase time.
Payment can be in the form of a prepayment via PayPal. It also accepts non-user, one-time guest debit or credit card payments.
By placing the order, you consent to payment being charged to your debit/PayPal/credit card amount as you provided on the order form during checkout.
Payment will be deducted and debited from a relevant account before the Products are dispatched to you.
By acceptance of aforementioned Conditions, you:
Any order that you placed represents an offer you made for purchasing products from us. All of such offers received by us from you are subject to our acceptance. We at Novamind reserve the right to even refuse any order that was placed at any time before the acceptance by you, without giving you an explanation.
The customer/you will be responsible to ensure that the details you provided during the order process are accurate and correct. Novamind will not accept an order unless and until all the requested details are being provided.
Products will be found delivered to the shipping address provided by you during the order process that may be a different address than the billing address.
We employ professional carriers for delivering your product from the facility to the shipping address that you provided. Nevertheless, you must also examine those products upon arrival. In case you are asked for a signature, you are held responsible for examining the products before signing for the same.
From the moment of delivery, the products will be considered as your responsibility and at your risk. The ownership of the Products will only pass from us to you when we receive the payment in the entirety of all the balances with due respect to the said Products. This will include the VAT as well as the cost of delivery.
You carry the right to cancel an order for products anytime before receiving Confirmation Notice. If you already received the Products, do give us written notice within seven working days, starting from the day after you got the Products.
Once the Products for return arrive at our facility, we shall examine and notify you through you an email. This will be done within a reasonable period and will be regarding the refund or replacement item.
We shall normally process refund or delivery as soon as possible of the products.
In case you have a comment, complaint or concern, that is about any products that you purchased from us, do contact us through email or by phone.
The content of the Novamind website is protected by copyright, trademarks, patent, additional intellectual property rights as well as database and similar proprietary rights. The proprietary rights include, but are not limited to all rights that involve works, techniques, materials, computer programs, data, technical information, source codes, goodwill, trading business brand names, style or presentation of products and services, know-how and marketing schemes and strategies, creations, improvements or additions to an invention or inventions
Liability and Indemnity Notwithstanding another provision in Conditions, nothing will limit or affect your statutory rights; or will limit or exclude our liability for:
We shall carry liability if the website is not available at some time.
We will have no liability for failures or delays in delivery or performance of our duties to you that result from any acts, omissions, events, accidents or failures which are not in our control. Such situation includes:
Except for our directors, affiliates, representatives or employees, a person, who isn’t a party to the Contract, carries no right to enforce any term of the Contract, but this will not affect any remedy or right of a third party that is in existence or that is available apart from the Act.
You mustn’t create a link to our website from another one or from a document or any other source without obtaining our permission in writing. Any agreed link must be:
The Contract represents the entire agreement between us regarding a subject matter of the Contract and also supersede any prior agreement, arrangement or understanding between us, whether in writing or in oral.
We each acknowledge that for entering into a Contract, none of us has relied upon any implied or express representation, promise or undertaking given by other from anything written or said in any negotiations between us before such Contract except as has been incorporated in such Contract expressly.
We have the right to make changes in the domain address of this website as well as any services, product prices, products, availability and product specifications at any time. All the prices, as well as descriptions, supersede all the previous publications. All the product descriptions are approx.
You will have the ability to access parts of this website without registering any details with us. However, certain areas from this website will time to time may be accessible only when you are a registered user. You will be responsible to make all arrangements that are necessary for you for having an access to our website.
When you will be registering on the website, you should choose a username as well as a password. You will be completely responsible for all the actions taken under these two.
To be eligible to buy Products on this website as well as lawfully enter into as well as form contracts with us, you should:
You acknowledge that intellectual property rights in material and content supplied as a part of the website will remain with us or with our licensors
You may download or even copy content and also other downloadable items on the website subject to the condition that the material will only be used for some personal non-commercial intention. It is prohibited to copy or store contents of this website for other than personal use.
It will be your responsibility to make sure that any of the products, information or services available through our website meet your specific needs. We shall not be liable in case the website is unavailable at some time.
You are allowed to make use of this website and material contained in it only as expressly authorized by us and according to these terms as well as conditions, as is amended without notice to you from time to time.
We carry the right to suspend or terminate your access to this website immediately as well as without notice to you if:
Limitation of liability and indemnity
Notwithstanding any other provision in these conditions and terms, nothing will have an effect on or limit your statutory rights; or will limit or exclude our liability for: